Returns & Exchanges
At Watery, we want to ensure you have the perfect gear for your aquatic adventures, which is why we offer a 30-day window for returns and exchanges on all unused equipment. If your purchase doesn't meet your performance needs, we are here to help you find the right fit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached to ensure the gear remains in resaleable condition during transit.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.